HeartSine Samaritan AED Recalled at Costco Over Component Failure
What Happened
On July 31, 2026, Costco Canada posted two urgent medical device recall notices from Stryker covering certain HeartSine Samaritan PAD SAM 350P, SAM 360P, and SAM 500P automated external defibrillators (AEDs) sold on Costco.ca.
The main recall concerns the membrane tail, an internal component. Stryker identified an issue that could cause an intermittent fault at any point when the device is holding a charge in preparation to deliver therapy, while delivering a shock, or after shock delivery. The device becomes inoperable after the failure occurs. Stryker's testing indicates the likelihood of failure is very low, and there have been no reported adverse events related to this issue. Health Canada classifies the membrane tail recall as a Type II recall (RA-82380).
A companion notice covers the omission of a maintenance supplement from some devices — periodic maintenance instructions that serve as an additional risk-control measure.
How to Identify the Product
Check the front label of your AED for the model name — SAM 350P, SAM 360P, or SAM 500P — printed below "HeartSine samaritan PAD". Only certain devices are affected: the recall covers specific serial numbers (Stryker field actions PFA 3977961, PFA 4280335, PFA 4257283). Read the full recall notice, or contact Stryker with your serial number to confirm whether your device is affected.
Affected Product Details
| Detail | Info |
|---|---|
| Brand | HeartSine (Stryker) |
| Product | Samaritan PAD AED |
| Model Number(s) | SAM 350P / SAM 360P / SAM 500P (certain serial numbers) |
| Costco Item # | 1116470, 2116470, 1116561, 2116561 |
| Sold At | Costco.ca |
| Adverse Events Reported | None |
| Health Canada Recall ID | RA-82380 (Type II, membrane tail recall) |
What Should You Do
Stryker's guidance is different from a typical recall — do not discard your AED:
- Complete and return the recall acknowledgement to support@aedrecall.ca by August 31, 2026.
- Continue using your AED if you do not have another public access defibrillator available. Per Stryker, the likelihood of failure is very low, and having an AED available remains safer than having none.
- Download and keep the maintenance supplement with your AED user manual until your replacement device arrives.
- Share this recall information with anyone responsible for your AED and keep it with the device until it has been replaced.
Once your acknowledgement has been received and replacement units become available, Stryker will contact you to arrange shipment of your replacement AED.
Contact Information
| Channel | Details |
|---|---|
| Costco Customer Service | 1-800-463-3783 |
| Stryker AED Recall Support | support@aedrecall.ca / 1-888-878-5094 (Mon–Thu 8 am–4 pm EST; Fri 8 am–2 pm EST) |
Official Sources
- Costco Canada Recall Notice — HeartSine Samaritan PAD AED (Membrane Tail)
- Costco Canada Recall Notice — HeartSine Samaritan PAD AED (Maintenance Supplement)
- Health Canada Recall — HeartSine Samaritan PAD SAM 350P/360P/500P (Membrane Tail)
This article is for informational purposes only.